This Privacy Policy explains how we collect, use and protect your personal information when you create an account, play games or otherwise use services provided by Fruity Vegas. We take your privacy seriously and set out below the types of data we collect, how we use it, your rights and how to contact us about your information.
We collect a range of information to provide and improve our services, ensure account security and meet regulatory obligations. This includes personal data you give us directly, technical data from your device and transactional information about deposits, wagers and withdrawals.
Personal data covers details you provide when registering or verifying your account. Typical items are full name, date of birth, address, email address, telephone number and identity documents used for verification. We also collect payment details required to process deposits and withdrawals; full card numbers are not retained by us where a payment processor tokenisation service is used.
Technical data is gathered automatically when you visit our site or use the app. This includes IP address, device and browser type, operating system, unique identifiers, and pages accessed. We use this information to maintain service performance, detect fraud and enhance security.
Transactional data records your activity on the platform, such as deposits, bets, wins, losses and bonus usage. We retain transaction histories for account management, customer support and to comply with anti-money-laundering and other legal obligations.
We use your data to operate your account, process payments, provide customer support, personalise content and offers, prevent fraud, and comply with legal requirements. Where relevant, we may aggregate anonymised information for analytics and service improvement.
We store personal information in secure systems and limit access to authorised staff. Data in transit is protected using industry-standard encryption. We review our security measures regularly and work with third-party providers who follow accepted security procedures. No online system is completely secure, but we apply reasonable technical and organisational safeguards to protect your data.
We use cookies and similar technologies to make the site work, remember preferences, and analyse usage. Some cookies are necessary for basic functionality. Others help with performance, analytics and marketing. You can manage cookie preferences through browser settings, but blocking certain cookies may affect site functionality.
You have rights in relation to your personal data, including the right to access, correct or request deletion of your information, and the right to restrict or object to certain processing. You may also request a copy of your transaction history where appropriate.
To exercise your rights or update your details, contact our support team. We will verify your identity before responding and will handle requests in line with applicable law. If deletion is requested we will remove data where there is no legal requirement to retain it for compliance or legitimate business purposes.
We share personal data with service providers who assist with payments, identity verification, fraud prevention, analytics and customer support. We may also disclose information where required by law or to protect the safety of users. All third parties are selected on the basis that they maintain appropriate safeguards for personal data.
We may update this policy from time to time. Material changes will be notified on the site. For questions or requests about privacy at FruityVegas, contact [email protected].
